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<p id="isPasted" style="text-align: justify;">No, we cannot ship to P.O. Boxes. We ship everything via FedEx and need a street address for delivery.</p>

No, we cannot ship to P.O. Boxes. We ship everything via FedEx and need a street address for delivery.

Can I ship an order to a P.O. box?

Billing & Shipping

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Can I make changes or cancel my online order?

Can I change the style, color or size after an order is placed?

When is my order shipped?

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What if I place an order and Betsey Johnson doesn't have the item in stock?

What is a Pre Order item? What if I want to cancel a Pre Order?

I placed an order with AfterPay/ShopPay Installments for a pre order/back order item. How will I be refunded if I want to cancel that order?

I placed an order with AfterPay/ShopPay Installements for a pre order/back order item. Will I start paying my installments once the pre order/back order item is shipped?

How can I find a BETSEY JOHNSON item I am looking for?

Can Betsey Johnson Gift Cards be purchased and redeemed online?

Orders

What forms of payment are accepted for online purchases, and when am I billed?

What are AfterPay and ShopPay Installments?

Can Gift Cards be used on BetseyJohnson.com?

Can Store Credits be used on BetseyJohnson.com?

Why do I have to pay sales tax on my order?

What shipping options are available in the continental USA?

What are the shipping fees?

When will my order be delivered?

Can I ship an order to a foreign country?

Can I ship an order to multiple addresses?

What is BetseyJohnson.com's Return Policy?

How do I get a return shipping label?

What is the usual turnaround time for returns?

How will I be refunded for my return if I paid with AfterPay or ShopPay Installments?

Can I exchange an item for another size, item or color?

What is your policy on damaged items?

How do I return an item I received as a gift?

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Can I ship an order to a P.O. box?Updated 3 months ago