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<p id="isPasted" style="text-align: justify;">All orders in the continental USA ship via FedEx ground unless Two Day or Next Day shipping options were chosen at checkout for an additional fee. See <a class="fr-strong" href="https://betseyjohnson.com/pages/shipping-policy" rel="noopener noreferrer" target="_blank"><u>Shipping Policy</u></a>.</p>

All orders in the continental USA ship via FedEx ground unless Two Day or Next Day shipping options were chosen at checkout for an additional fee. See Shipping Policy.

What shipping options are available in the continental USA?

Billing & Shipping

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Can I make changes or cancel my online order?

Can I change the style, color or size after an order is placed?

When is my order shipped?

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What if I place an order and Betsey Johnson doesn't have the item in stock?

What is a Pre Order item? What if I want to cancel a Pre Order?

I placed an order with AfterPay/ShopPay Installments for a pre order/back order item. How will I be refunded if I want to cancel that order?

I placed an order with AfterPay/ShopPay Installements for a pre order/back order item. Will I start paying my installments once the pre order/back order item is shipped?

How can I find a BETSEY JOHNSON item I am looking for?

Can Betsey Johnson Gift Cards be purchased and redeemed online?

Orders

What forms of payment are accepted for online purchases, and when am I billed?

What are AfterPay and ShopPay Installments?

Can Gift Cards be used on BetseyJohnson.com?

Can Store Credits be used on BetseyJohnson.com?

Why do I have to pay sales tax on my order?

What are the shipping fees?

When will my order be delivered?

Can I ship an order to a P.O. box?

Can I ship an order to a foreign country?

Can I ship an order to multiple addresses?

What is BetseyJohnson.com's Return Policy?

How do I get a return shipping label?

What is the usual turnaround time for returns?

How will I be refunded for my return if I paid with AfterPay or ShopPay Installments?

Can I exchange an item for another size, item or color?

What is your policy on damaged items?

How do I return an item I received as a gift?

BetseyJohnson.com Purchases

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What shipping options are available in the continental USA?Updated 3 months ago